Store Manager
2.
8 Kannapolis, NC Kannapolis, NC Full-time Full-time $18 - $22 an hour $18 - $22 an hour Servant leadership.
Customer Satisfaction.
Professionalism.
Speed of Service.
Coachable.
Positive.
Growth Minded.
Hardworking.
Do you fit the description above? Those words are all of the values and beliefs that encompass Strickland Brothers 10 Minute Oil Change.
We are looking to expand our team by finding exceptional people that fall in line with our beliefs, standards, and culture.
Our vision is to become a nationally recognized brand known for our speed, transparent service offerings and over the top customer service.
We have fun, work hard, innovate, create, encourage, strategize and we provide unapologetically honest feedback.
If this living, breathing work environment seems like a fit for you, please read more about the skills desired for joining our team.
Our mission is to exceed the expectations of every customer by setting and meeting service standards that are innovative and centered around the highest level of service, every time.
Our Store Managers need to be strategic in thinking, detail-oriented, very organized, a visible leader, and must have the ability to hold their teams accountable to results.
As a Store Manager, you will be responsible for managing the day-to-day operations of your service center and leader the team to profitability through managing key performance indicators (KPIs) such as oil change count, sales, labor, customer satisfaction sores and more.
Thank you for your interest and we look forward to the opportunity to meet you soon.
_________________________________________________________________ Role Overview:
Your primary role as a Store Manager is to satisfy our customers.
It is imperative that you understand how serious we take our customer satisfaction core value.
This includes, but is not limited to, ensuring that the operational procedures are completed on each vehicle, training of staff is completed, ease of speaking with customers, handling scheduling/staffing, maintaining a clean service center and meeting KPIs.
Essential
Responsibilities:
Uphold the Strickland Brothers core values as an ambassador to the brand in the field Contributing to meeting all budgets set forth (Sales, customer counts, labor, etc) Create a weekly, well-planned schedule meeting the weekly deadline as set forth by the Area Manager/Owner Helps ensure SBU is completed by all employees Compliance with OSHA and EPA regulations Store and Equipment Maintenance Effective problem solving skills/solutions with customers and employees Supervision and ensuring our policies and procedures are followed at all times Change oil on customers vehicles while providing the highest level of customer service Communicate with our customers with respect Help keep the service center clean Build a positive culture and positive working environment Participate in interviews and the hiring process
Qualifications:
Assocaite degree or equivalent experience in the field Customer service background is required Ability to use a point of sale system Great attitude Computer and technology skills are required Being able to read, write and understand simple math is required Other Expectations:
To be the first point of contact of support for our employees Always open the store on time and never close it early Weekend work is required To wear a clean company uniform at all times Complete Strickland Brothers University PLEASE NOTE:
Strickland Brothers 10 Minute Oil Change is an Equal Opportunity Employer.
Employment opportunities at Strickland Brothers are based upon one's qualifications and capabilities to perform the essential functions of a particular job.
All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, lay-off, access to benefits and training, and all other conditions and privileges of employment.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Experience level:
4 years 5 years Shift:
10 hour shift 8 hour shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed
Experience:
Automotive repair:
3 years (Preferred) Tire & Lube Technicians:
3 years (Preferred) Customer service:
5 years (Preferred) Management:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Kannapolis, NC Kannapolis, NC Full-time Full-time $18 - $22 an hour $18 - $22 an hour Servant leadership.
Customer Satisfaction.
Professionalism.
Speed of Service.
Coachable.
Positive.
Growth Minded.
Hardworking.
Do you fit the description above? Those words are all of the values and beliefs that encompass Strickland Brothers 10 Minute Oil Change.
We are looking to expand our team by finding exceptional people that fall in line with our beliefs, standards, and culture.
Our vision is to become a nationally recognized brand known for our speed, transparent service offerings and over the top customer service.
We have fun, work hard, innovate, create, encourage, strategize and we provide unapologetically honest feedback.
If this living, breathing work environment seems like a fit for you, please read more about the skills desired for joining our team.
Our mission is to exceed the expectations of every customer by setting and meeting service standards that are innovative and centered around the highest level of service, every time.
Our Store Managers need to be strategic in thinking, detail-oriented, very organized, a visible leader, and must have the ability to hold their teams accountable to results.
As a Store Manager, you will be responsible for managing the day-to-day operations of your service center and leader the team to profitability through managing key performance indicators (KPIs) such as oil change count, sales, labor, customer satisfaction sores and more.
Thank you for your interest and we look forward to the opportunity to meet you soon.
_________________________________________________________________ Role Overview:
Your primary role as a Store Manager is to satisfy our customers.
It is imperative that you understand how serious we take our customer satisfaction core value.
This includes, but is not limited to, ensuring that the operational procedures are completed on each vehicle, training of staff is completed, ease of speaking with customers, handling scheduling/staffing, maintaining a clean service center and meeting KPIs.
Essential
Responsibilities:
Uphold the Strickland Brothers core values as an ambassador to the brand in the field Contributing to meeting all budgets set forth (Sales, customer counts, labor, etc) Create a weekly, well-planned schedule meeting the weekly deadline as set forth by the Area Manager/Owner Helps ensure SBU is completed by all employees Compliance with OSHA and EPA regulations Store and Equipment Maintenance Effective problem solving skills/solutions with customers and employees Supervision and ensuring our policies and procedures are followed at all times Change oil on customers vehicles while providing the highest level of customer service Communicate with our customers with respect Help keep the service center clean Build a positive culture and positive working environment Participate in interviews and the hiring process
Qualifications:
Assocaite degree or equivalent experience in the field Customer service background is required Ability to use a point of sale system Great attitude Computer and technology skills are required Being able to read, write and understand simple math is required Other Expectations:
To be the first point of contact of support for our employees Always open the store on time and never close it early Weekend work is required To wear a clean company uniform at all times Complete Strickland Brothers University PLEASE NOTE:
Strickland Brothers 10 Minute Oil Change is an Equal Opportunity Employer.
Employment opportunities at Strickland Brothers are based upon one's qualifications and capabilities to perform the essential functions of a particular job.
All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, lay-off, access to benefits and training, and all other conditions and privileges of employment.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Experience level:
4 years 5 years Shift:
10 hour shift 8 hour shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed
Experience:
Automotive repair:
3 years (Preferred) Tire & Lube Technicians:
3 years (Preferred) Customer service:
5 years (Preferred) Management:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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